Governance

How decisions are made, standards are developed and your voice is heard.

Our governance

Friend of the Sea operates within the World Sustainability Organization (WSO). Its governance structure brings together organisational leadership, strategic advice and technical expertise through the Board of Directors, Advisory Board and Technical Committee.

Each body has defined responsibilities. Together with opportunities for stakeholder participation, this structure provides a framework for directing the programme, reviewing its performance and developing its standards.

For businesses, consumers and other interested parties, this page explains who is responsible for different decisions, where to find supporting documents and how to contribute or raise a concern.

The Board of Directors is the programme’s highest governing body. It oversees strategic direction and the management of departments, staff, budgets and operations.

Its responsibilities include appointing Advisory Board members, conducting performance reviews with the Advisory Board and monitoring the standards revision process. It also ratifies the approval and validation of standards.

The Board receives strategic advice from the Advisory Board, informed by technical expertise and stakeholder contributions.

Terms of Reference (ToR) for the Board of Directors

Board of Director members

Conflict of Interest BoD Statement – Director

Conflict of Interest BoD Statement – President

The Advisory Board provides non-binding strategic advice to the Board of Directors.

Its role includes evaluating the programme’s effectiveness, guiding improvements and bringing external perspectives to its development. It also elects Technical Committee members and considers complaints, objections and stakeholder input within its defined responsibilities.

The Advisory Board’s terms of reference explain its selection criteria, responsibilities and decision-making arrangements.

 

Terms of Reference (ToR) for the Advisory Board

Advisory Board members

The Technical Committee contributes to the development and revision of Friend of the Sea standards through technical review, comments and voting.

Its role is to assess proposed requirements and decide on their approval through the voting process defined in its terms of reference. Public consultation gives stakeholders an opportunity to contribute alongside this technical review.

The terms of reference explain the Committee’s responsibilities and the rules governing its decisions.

Terms of Reference (ToR) for the Technical Committee

Technical Committee members

How our seafood standards are developed

Developing a standard involves several responsibilities and stages of review.

The Technical and Scientific Department prepares and revises the content. During public consultation, Technical Committee members, Advisory Board members and other stakeholders are invited to submit comments.

The Technical and Scientific Department reviews those contributions and proposed changes. The Technical Committee assesses and votes on the standard’s content.

The published Technical Committee terms of reference also identify validation by Accredia and ratification by the Board of Directors within the seafood standards process.

Visit our standards development page for consultation documents, revision information and opportunities to contribute.

Explore standards development and improvement

Impartiality and conflicts of interest

Governance requires clear procedures for identifying interests that could affect a decision.

Our Conflict of Interest Policy sets out requirements for disclosing relevant financial interests, determining whether a conflict exists and managing participation in the related discussion or vote. It also specifies requirements for recording decisions and completing annual declarations.

These procedures provide a framework for addressing potential conflicts when they arise.

Read the Conflict of Interest Policy

Documents and reports

Our published documents explain the programme’s governance arrangements, policies and review processes. Use the sections below to find the information relevant to your enquiry.

Have your say ​

Businesses, consumers, researchers, non-governmental organisations and other interested parties can contribute to the programme or raise concerns.

Choose the route that matches your enquiry so it can be considered through the appropriate procedure.

Suggest an improvement to a standard

You can submit comments on Friend of the Sea standards at any time using the Stakeholder Input Form. The accompanying procedure explains how submissions are considered.

You can also participate in public consultations during standards development and revision. To request notification of future consultations, email info@friendofthesea.org.

 

Stakeholder Input Form

Stakeholder Input Procedure

public consultations on our Standards

info@friendofthesea.org

Submit an objection before an audit

If you have evidence relevant to a company scheduled for assessment, you can submit an objection using the Objections Form.

Under the published procedure, objections must be supported by evidence and received at least 15 working days before the planned audit. Accepted objections are passed to the auditor for consideration during the assessment.

Objections Form

Objections Procedure

Raise a complaint or appeal ​

You can raise concerns about Friend of the Sea’s governance, programme management or standard-setting activities through the Complaints and Appeals Procedure.

Concerns about a certified company, a certification body’s assessment or a certification decision should first be addressed to the relevant certification body through its complaints procedure. If the matter remains unresolved, the Friend of the Sea procedure explains the next steps available.

Submit the completed form in English, with supporting evidence, to info@friendofthesea.org.

 

Complaints and Appeals Form

Complaints and Appeals Procedure

Previous and Pending Complaints